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Public Sector Review, Reform, and Performance Improvement.
The demand for enhanced public services has prompted governments to implement effective mechanisms to achieve their mandates and objectives. Over the last two decades, there has been a significant transformation in public administration and management globally, shifting the focus from mere inputs and outputs to tangible outcomes. This evolution has led to numerous reforms in service delivery systems and performance enhancement across the public sector.
Public Sector Reform involves various initiatives and collaborative processes among governments and other sectors aimed at addressing the needs of citizens. This is accomplished by integrating Public Management practices with effective Public Governance.
We have actively improved the evaluation of public sector service delivery processes, systems, and practices, restructuring them for greater efficiency and effectiveness. Our efforts include comprehensive reviews of policies, processes, procedures, and the legal and regulatory frameworks that govern service delivery.
Additionally, we establish performance management and measurement systems to support effective service delivery. We also design customized capacity-building programs to enhance the skills and capabilities of public sector employees, ensuring consistent and improved service delivery.
Going Beyond the Usual:
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Streamlining government operations:
We evaluate current workflows and processes, recommending changes that reduce complexity and improve service delivery timelines. -
Implementing strategic reforms:
Our consultants design and implement policy reforms to strengthen public institutions and promote better governance practices. -
Improving service delivery to citizens: We focus on optimizing government services to meet the growing demands of citizens, ensuring accessibility, transparency, and responsiveness.
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Horizon Multisector Solutions specializes in development management, consultancy, research, and sector-specific solutions. We provide tailored services to businesses, governments, and NGOs across East Africa, focusing on driving sustainable growth and delivering high-quality, impactful solutions.
We assist businesses by providing expert consultancy, market insights, and customized solutions. Our services help improve operational efficiency, increase competitiveness, and drive sustainability through strategic planning and implementation.
Horizon serves industries including energy, financial services, public sector, healthcare, real estate, education, technology, and manufacturing. We provide tailored solutions to meet the specific needs of each industry and support their growth.
Horizon helps governments strengthen governance frameworks by providing policy development, civil service reform, and improving service delivery. We ensure that public sector institutions operate efficiently, contributing to economic growth.
Horizon’s research services provide valuable market insights, feasibility studies, and impact assessments that help organizations make informed decisions. Our research guides strategic planning and enhances organizational performance.